DELIVERY INFORMATION

DELIVERY OPTIONS

You can choose between Standard Home Delivery and Express Home Delivery.

Regardless of the service you choose, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges. Please note that transit times indicated below are provided by MyHermes and Royal Mail, and are not necessarily guaranteed.

 

UK

Standard Home Delivery (£7 / Free over £120, 3-7 working days):

We will deliver your purchase within 3-7 working days after receiving your order confirmation.

Express Home Delivery (£15, 1-2 working days):

We also offer a next working day delivery for orders placed before 16:30 GMT Monday to Friday and before 9:30 GMT on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and Public Holidays.

​EU

Standard Home Delivery (£15, 5-7 working days):

We will deliver your purchase within 5-7 working days after receiving your order confirmation. 

International

Standard Home Delivery (£25, 5-7 working days):

We will deliver your purchase within 5-7 working days after receiving your order confirmation.

 

TRACK MY PARCEL

As soon as we start packing your order, we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.​​

 

UNDELIVERABLE PARCELS

If unable to deliver a package according to your chosen delivery option, it will automatically be returned to 1 STOREY.